Question 1

How much does massage booking software cost?

Accepted Answer

Easy Massage plans start at $49 AUD per month, and every new business gets a free 4-week trial with all features unlocked — no credit card required to start. Optional add-ons like booking reminder emails are $5/month, pro-rated to your billing cycle.

Question 2

How long does it take to launch my website?

Accepted Answer

Most businesses are live the same day. Pick a template, add your services and prices, upload your logo — your booking website is instantly online at your own address, with a custom domain option included.

Question 3

Can customers pay online when they book?

Accepted Answer

Yes. Connect your own Stripe account and customers can pay by card at booking time. Payments go directly to you, and GST-aware receipts and tax invoices are generated automatically.

Question 4

How does Easy Massage reduce no-shows?

Accepted Answer

Customers receive instant booking confirmations, and with the Booking Reminder add-on they automatically get an email reminder 3 hours before their appointment — a proven way to cut no-shows.

Question 5

Can I manage staff rosters and payroll?

Accepted Answer

Yes — staff rosters, fair-rotation queues, QR and GPS clock-in for attendance, and weekly payroll that syncs to Xero are all built in.

Question 6

What is the Agent Program?

Accepted Answer

Sign up local partners — like a hotel concierge nearby — to recommend your shop. They book treatments for their guests directly on your website in real time, and you pay them a commission for every booking they bring you.

Question 7

Does my website work in Chinese and Thai?

Accepted Answer

Yes. Your customer website and your staff dashboard both work in English, Chinese and Thai, and you can add translated names for services, payment methods and more.

Question 8

Can I cancel anytime?

Accepted Answer

Yes — there are no lock-in contracts. You can cancel your subscription at any time and your data can be exported before you go.

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